Switching to Twyll is straightforward and hassle-free. For small practices, our intuitive curriculum builder guides you through transferring your existing curriculum with ease. For larger practices, our dedicated team will collaborate with you to seamlessly import your curriculum from your current system, ensuring a smooth transition with no disruption to your operations.

Absolutely! We offer flexible pricing plans tailored to fit the unique needs and sizes of different provider groups. From solo practitioners to large ABA organizations, we ensure that you have access to all of Twyll’s features without breaking the bank. Contact us for a personalized quote and find out how Twyll can fit into your budget.

Yes! Twyll is able to talk to your practice management, scheduling, CRM, and a variety of other solutions utilizing Zipper, our one-of-a-kind integration and interoperability solution. This means you can easily connect Twyll with your existing tools, streamlining your workflows and enhancing overall efficiency.

Twyll Academy, our dedicated learning management system, offers extensive training material. Users stay informed about product updates through in-product announcements. And our responsive help desk is ready to assist with any inquiries, promising swift support to ensure your experience is uninterrupted.

Twyll’s data collection functionality is optimized for use on tablets, but is compatible with any smartphone or tablet. Our platform operates offline, allowing for uninterrupted documentation and data collection without the need for an internet connection.

SpectrumAi transforms data into a vibrant, interactive experience through Twyll’s sister product, Patterns. Our dynamic data visualization tools allow users to see the progress and outcomes in real-time through colorful charts, graphs, and progress trackers. Visualizing data in this engaging way helps clinicians and educators grasp complex information at a glance, enabling quick adjustments to therapy plans and educational strategies. Additionally, Twyll takes the stress out of audit preparations with its audit-ready reporting capabilities. Our platform is designed to ensure that your data is not just meticulously collected and reported, but also organized in a way that meets the stringent requirements of audits. With a few clicks, users can generate detailed reports that compile all necessary information, ensuring compliance and readiness for any audit situation.

We recognize that having a platform that's always available is critical, especially in the context of providing ABA therapy and clinical services. That’s why Twyll is engineered to be highly available, ensuring minimal downtime and consistent access for all users:

• Multi-region: Twyll is hosted across multiple AWS availability zones, ensuring a high level of redundancy, even from natural disasters or power grid failures.

• Backups: Databases are replicated in real-time, allowing failover in the event of an issue. Twyll backups are tested and replicated across geographic regions.

• Uptime: Twyll is monitored 24/7, with redundancy built into every layer of our infrastructure to mitigate risks and guarantee uptime. In the rare event of system maintenance or unexpected issues, we communicate proactively with our users, providing timely updates and minimizing any impact on service delivery.

Security is paramount at Twyll. We employ sensitive security controls and follow industry best-practices for data protection and privacy. Twyll is HIPAA-compliant and is developed under an ISO 27001/27002-based Information Security Management System. Our comprehensive security strategy includes:

• Encryption: All data, both in transit and at rest, is encrypted using advanced encryption protocols. This ensures that sensitive information is always secure, whether you're accessing the platform from the office or remotely.

• Regular Audits: To maintain our security posture, Twyll undergoes regular security audits and vulnerability assessments conducted by third-party experts. These comprehensive evaluations help us identify and remediate potential security gaps, reinforcing our defense mechanisms.

• Data Integrity: We employ state-of-the-art backup and disaster recovery solutions to protect against data loss and ensure data integrity. Regular backups are performed, with data stored in geographically diverse, secure locations to safeguard against natural disasters or other catastrophic events.