Effective February 15, 2023
–Our websites located at https://spectrumai.com and https://twyll.app (the “Websites”);
–When you interact with us in person, electronically, or any other way.
Important Notice to All Non-U.S. Residents
Information We Collect and/or Receive
When operating the Services and/or interacting with you, we will collect (and/or receive) the following types of information:
When you contact us via the “Contact us” feature of our Services, email or by mail, when you call us, or when you enroll in our Services, or signup to receive updates from us, you will be asked to provide certain information such as your name, email address, physical address, phone number, business contact information (including business address, telephone numbers, company name or business affiliation, and title) and information regarding your inquiry or comment (collectively, “Contact Information”). The Contact Information is used to provide the requested service or information and to contact you for purposes of direct marketing of our current and future services.
Web Logs and Analytics Information We Automatically Collect When You Use Our Services
We collect certain information about your interaction with our Services, such as visiting the Twyll website, and store that information in log files. Types of information in this category may include:
–Internet Protocol (IP) address
–Other device addresses or unique identifiers
–Internet Service Provider
–Device Operating System
–Date and time stamps of actions you perform on our websites
–Your locale and language preferences
–Your mobile carrier
–Other configuration information about the device or system you use to access our websites
Cookies and Other Tracking Technologies We Use to Collect Information About You
Examples of cookies we use include:
–Security cookies: for security purposes
–Session cookies: for operating our Service
You may configure your web browser to not accept any cookies or to only accept certain ones, but such changes may prevent you from using some aspects of our Services.
Account and Profile Information
Information Collected and/or Received From Third Parties
How We Use and Share Your Information
SpectrumAi may use and share your personal information for various purposes as set forth below:
–To operate our business and provide the Services;
–To provide the information you request;
–To provide customer support you request with respect to the Services;
–To communicate with you regarding the Services;
–To fulfill our contractual obligations to you;
–To monitor and analyze trends, usage, and activities in connection with our Services;
–To administer, operate, and secure our Services;
–To better secure our Services, including preventing fraudulent uses and unauthorized access;
–To ensure compliance with our internal policies and procedures;
–As part of accounting, record-keeping, backup, and Services administration;
–As part of workforce education and training in data protection and customer support;
–For providing, operating, maintaining, improving, personalizing, and promoting our Services;
–As part of developing new products, services, features, and functionality;
–To fulfill your requests for information regarding new or improved products and services;
–To market our products and services;
–In order to enforce our agreements, policies, and terms of service
–In order to better secure SpectrumAi’s products and services
–To third-party contractors and service providers that provide services to us in the operation of our business and assistance with the Services, such as marketing and advertising companies, consulting service organizations, IT and cloud service providers, among others. These third-party contractors and service providers will have access to your information only as necessary to perform their functions and to the extent permitted by law;
–In an ongoing effort to better understand our users and our Services, we might analyze your information in aggregate form in order to operate, maintain, manage, and improve the Services. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe our Services to current and prospective business partners and to other third parties for other lawful purposes.;
–To share with our parent company, subsidiaries, affiliates and/or other companies under common control with us;
–To fulfill our legal and regulatory requirements;
–To comply with applicable law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
–To assess or complete a corporate sale, merger, reorganization, sale of assets, dissolution, investment, or similar corporate event where we expect that your personal information will be part of the transferred assets; and
–Otherwise, with your consent.
Your Access to and Control Over Your Personal Information and Communication Preferences
You cannot opt out of receiving transactional emails related to your accounts. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” hyperlink located on the bottom of any of our marketing emails or by contacting us directly at firstname.lastname@example.org. We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our databases. We will retain and use your information as necessary to comply with our legal and/or regulatory obligations, resolve disputes, and enforce our agreements.
We take the security of your information very seriously and employ various organizational and technical safeguards to protect the information we collect, including encryption of data in-transit and at-rest, taking into account the risks involved in processing and the nature of such data, and in compliance with applicable laws and regulations. We also require our service providers to employ safeguards that are at least equivalent to those we have in place for protecting any information we share with them. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases or the databases of the third parties with which we may share such information, nor can we guarantee that the information you supply will not be intercepted while being transmitted over the Internet. In particular, email sent to us may not be secure, and you should therefore take special care in deciding what information you send to us via email.
If you have any concerns or questions about the security of your information with SpectrumAi, please contact us immediately by emailing email@example.com.
Links to Third-Party Sites
Our Services may, from time to time, contain links to external websites. We encourage you to review the privacy and security policies of any externally linked websites that may be accessed through our Services. We assume no responsibility or liability for the information collection and disclosure practices of any external websites that a user can access through our Services. Please check the privacy policies of these external websites before you submit any personal information to them.
DO NOT TRACK
We currently do not change our tracking practices in response to “do not track” settings in your browser. We may have our third-party partners, including web analytics companies, collect information about your online activities over time and across the Services. These third parties may not change their tracking practices in response to DNT settings in your browser.
Notice to Nevada Residents
If you are a resident of Nevada, you have the right to opt-out of the sale of certain personal information to third parties. You can exercise this right by contacting us at firstname.lastname@example.org with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. Please note that we do not currently sell your personal information as sales are defined in Nevada Revised Statutes Chapter 603A.
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